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Payments

Customer Success Team

Last updated on Feb 06, 2024

Payment configuration ensures a secure and easy checkout process for your customers. You can choose a payment method to get paid for online orders by enabling the relevant method according to your customer’s location and availability. Payment methods may vary according to the product you sell; for example, for digital products, you can set up online payment methods (credit cards, mobile payments, etc.), and for physical products, you can set up both online and “manual“ payment methods (Cash on Delivery, Money Transfer, POS on Delivery), etc.

When you set up a payment method, it is displayed on your store and the customers can choose the payment method they prefer during the checkout (see Payment Methods).

While configuring the payment methods make sure to consider the transaction fees, fraud protection, and chargeback policies.

Configuring Payment Methods

To set up the payment methods:

  1. Create a business account for the payment method you prefer. For example, you can have a business account in your preferred bank.

  2. Go to Settings > Payments on the Dashboard.

  3. Click Setup on the right side of the payment method you prefer.

  4. Make the necessary configurations:

  • Indicate your username, password, and other related information given by the payment provider.

  • Enable the Billing Address toggle to collect billing information from your customers.

  • Upload a custom logo of the payment provider.

  • Enter the name of the payment provider displayed to the customer.

  • Provide your customers with a set of instructions they can follow to successfully make payments using this method.

5. Click Activate.

To deactivate the payment method, go to the corresponding payment method page and click Deactivate.

Note: Payment methods are available depending on your business location. Those that are not available to set up, do not operate in your business country.

Managing a Payment Method

To manage a payment method:

  1. Go to Settings > Payments on the Dashboard.

  2. Click Manage on the right side of the corresponding payment method.

  3. Make the necessary changes in the form that opens.

  4. Click Save.

If your website is available in more than one language, select the corresponding language from the language drop-down list (see Settings > Languages) and enter payment-related information in the selected language.

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