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Securing Your Account with Two-factor Authentication

Customer Success Team

Last updated on May 13, 2024

Two-factor authentication adds an extra layer of security, making it more difficult for unauthorized users to access your account. Even if they manage to obtain the password, they still need access to the second factor to gain entry. You can verify your account with two-factor authentication ensuring the security of your account.

Getting Started

To activate two-factor authentication, you need to use authenticator apps to generate codes. To do so, download your preferred authenticator app on your mobile device and follow the setup instructions.

Activating Two-factor Authentication in Ucraft Next

  1. Click on your account name in the upper right corner of the Dashboard.
  2. Go to Account Settings > Security > Two-factor Authentication.
  3. Click Activate.

4. Enter your password in the pop-up window that opens and click Confirm.

5. Scan the QR code or use the secret key.

6. Enter the 6-digit code generated in the authenticator app.

7. Click Activate.

8. Save the single-use recovery codes for verification.

Tip:

  • To generate new codes, click Regenerate Codes.
  • To see recovery codes, click See Recovery Codes on your Two-factor Authentication page.

Logging in with Two-factor Authentication

  1. Go to Ucraft Next sign-in page.
  2. Enter your email and password.
  3. Enter the 6-digit code into the sign-in page generated in the authenticator app.
  4. Click Submit.

Deactivating Two-factor Authentication

  1. Click on your account name in the upper-right corner of your Dashboard.
  2. Go to Account Settings > Security > Two-factor Authentication.
  3. Click Deactivate and confirm the action.
  4. Enter your password in the pop-up window that opens and click Confirm.

 

💡 If you have questions or concerns, contact us directly via the Live Chat box in the lower right corner. Our Support Team will provide you with top-notch quality support 24/7.